How can I get USD account details?
Right now you can only get new USD account details if you have a personal Wise account and live in the US.
If you already have USD account details, they’ll work as normal.
It depends on your registered address.
You won’t be able to get USD account details if your registered address is in one of the countries where we don’t have balances yet.
You can find the full list here.
Personal account
Even if you already have a balance where you can send money from, there are some limitations about getting account details to receive payments.
You can’t get USD account details if you live in one of these places:
Afghanistan
Bangladesh, Belarus, Burundi
Cameroon, Central African Republic, Chad, Congo (Republic of), Congo (Democratic Republic of the), Crimea, Cuba
Eritrea
Guinea-Bissau
Hong Kong
India*, Israel, Iran, Iraq
Libya
Myanmar
Nevada, North Korea
Pakistan
Russia
Serbia, Somalia, South Sudan, Sri Lanka, Sudan, Syria
Türkiye
Ukraine, United Arab Emirates
Venezuela
Yemen
*Learn what currencies Indian business accounts can hold
Business account
Even if your business already has balances open, there are some limits for opening account details to receive payments.
Your US business can’t get USD account details if you live in one of these countries:
Bangladesh
Cameroon
China
Nigeria
Zaporizhzhia, Kherson, Luhansk and Donetsk oblasts in Ukraine
Pakistan
Serbia
If your business has a trading address in any of the ineligible countries, you won’t be able to get account details even if the business itself is registered in an eligible country.
Direct Debits
Even if you have both sets of details, your Direct Debits would be rejected if you live in one of these countries:
North Macedonia
Montenegro
You can still use your account details for receiving money via bank transfer.
Local details are issued to receive money from within the US — like a domestic transaction. Swift details are used for receiving money from outside of the United States.
When can I get USD account details?
Right now, you can only get new USD account details if you have a personal Wise account and live in the US. We are working hard to bring this back in other regions as soon as possible.
If you live outside the US, or using Wise Business, you can join our waitlist when trying to sign up for USD account details. If you do this, we’ll let you know as soon as USD account details are available in your region.
If you have GBP account details on your Wise account you can still receive international Swift payments in USD. Learn more here.
Why is Wise making changes to its operations?
Our priority at Wise is to offer the best experience possible for our customers. We continually invest in our operations and network, and there are times we need to make changes to parts of our products to ensure reliability and enhance our services for our customers.
As part of this, it’s possible you’ll be hearing from us to ask for updated information or to verify details about yourself or your business. Please know this is important for both our operations and to keep our services running smoothly for you.
Why am I being asked to provide additional verification information?
We know that you provide information to us when you join Wise, but sometimes we need to request up-to-date info about your identity.
We may ask for this to comply with regulatory requirements. If you receive an email from us about this please follow the instructions and provide the necessary information and documents to continue using your Wise account.
Why can I no longer access USD account details?
From time to time, Wise or our providers may update the lists of countries which are supported. Unfortunately, this means we may no longer be able to support certain products or features in the region you or your business are located in. We’re always working on making all features of the Wise account available to more people and businesses.
